Privacy Policy

General

We in IKONO care about keeping your data safe. We know both professionally and personally how sensitive data can be. Therefore we do not wish to, and will not, collect more data than we absolutely need to deliver you a great product.

On this Privacy Policy page, you will find the info you need to feel confined about us collecting your data in a secure and reliable way.

1 Who are we?

We’re Ikono AS, a Norwegian company based in Oslo, Norway – our organizational number is 920 320 449. Ikono AS was started by photographer Mats Bakken early 2018. www.ikono.store – the wonderful place you’re at right now was launched late 2018.

Our site www.ikono.store are stored and hosted by our service provider in Norway – ProISP.

If you have any questions about who we are or what we do, don’t hesitate to get in touch by sending an e-mail to: [email protected], or through our contact forms. All inquiries about data collection and data privacy will be handled by our CEO, Mats Bakken.

2 Personal Information

To provide you with the best shopping experience possible we rely on collection some personal information on you as a customer. Personal information is data that can be used to identify you as a customer. We will under no circumstances share this information with an outside third-party. We collect personal information so we’re able to fulfill and deliver your order. Examples of the information we collect in different stages on the site.

  • IP-address / Location-data
  • Shopping preferences
  • Cookie-ID
  • Device

During checkout:

  • Name
  • Address
  • Postal code
  • Phone number
  • E-mail
  • Payment information (forwarded securely to our payment providers Stripe & Vipps)

3 Data Collection

When you make a purchase, we collect information such as your name, email, phone number and delivery address. This information is necessary to deliver the products to you. By entering your email address we are able to send you your order information, receipt and follow up later in the process if necessary.

We do not send you direct marketing without you actively giving consent.

When you pay for a order through Stripe or Vipps, the application collects some information to process and verify your payment. If you’re curious about how Stripe and Vipps handle your information please read their privacy policies: Stripe (https://stripe.com/gb/privacy) or Vipps (link: https://www.vipps.no/vilkar/vilkar-privat)

When using the site some data will be collected automatically like country code, IP-address, device information, login and time spent on site. We use Google Analytics to register this data, user movement and engagement on the site.

 

4 Why we collect data

Some of the data we collect like purchase and billing information is mandatory by Norwegian Law. Data like your address and contact information is necessary to process and deliver your order. Other data is optional. When you opt-in to our mailing list we use this information to send you newsletters and promotional offers, for example, holiday discounts and newsletters to show you new work by photographers you may have purchased from before. You can always opt-out of the email list.

We also use cookies so we can adapt our site to give you a better user experience and show products relevant to you. By using cookies, we can see if you’ve visited our site before, restore abandoned shopping carts and give you a personalized view of the store.

 

5 How we collect data

Some of the data collection is done automatically by third party applications like Google Analytics and Monster Insight, that track user movement around and preferences on the site.

We use Klayvio to store your e-mail and to send you follow-up e-mails if necessary and to send you promotional offers if you’ve opted in on that.

We use WooCommerce as our e-commerce platform to receive and process your orders.

We do not store any of your card or payment information. All payment/card information is transferred directly on a secure connection to our payment providers Stripe and Vipps.

 

6 How we protect your data

All our service providers and servers are located in Norway. Our website is also encrypted with an SSL certificate that encrypts all the data on the site.

We and our service providers constantly update our plugins and sites to ensure that they’re up to date with the latest encryption and safety measurements.

Ikono AS have a data processor agreements with all our partners so we’re sure your data is safe and not kept for an unnecessarily long period of time. As stated previously – we will under no circumstances sell or give away your personal data like e-mail and billing information to a third party, neither will any of our partners.

 

7 Where we send/store your data

Sub-Contractors / Plugins with access to some data:

  • ProISP – our web host – located in Norway – stores all the data on the site.
  • MailChimp / Klayvio – where we store our email-lists.
  • Google Analytics (Track traffic on the site, page and product view, page searches etc.
  • WooCommerce – our e-commerce platform – Stores order, shipping.
  • Affiliate WP – an Affiliate Partner Plugin that shows anonymous sales information to our sales-partners)
  • Stripe / Vipps – our payment providers – sent securely and encrypted.

 

8 – Data Insight

As compliant with the EU GDPR law you have a right as a customer to get insight in the data we have collected on you. If you’d like insight into your data to get in contact with us by email: hello@ikono.store or fill in a request form with the subject GDPR in our contact section.

 

9 – Data Deletion

Some of the information we collect like billing and shipping is by law illegal to delete. However, if you wish to get the personal data collected on you deleted – get in touch by our contact forms or by email [email protected]

 

10 – How and why we use Cookies

IKONO’s website contains cookies. These cookies are used for various functions such as retargeting of ads, easier account login, and product displays.

When you visit and navigate the website your web browsers can collect and store small pieces of data known as “cookies.” Your information gathered by browser cookies is then sent back to IKONO’s server which tracks and records your behavior on the website. This allows IKONO to send posts or ads to you on other services like Instagram, Facebook, and other social media. This provided that you’ve given acceptance when you enter the site.If you do not accept the use of cookies, you may turn cookies off in your browser’s security settings or browse in private mode.

 

11- Questions

If you have any other questions about data collection, GDPR or our services and products don’t hesitate to get in touch through our contact forms or by e-mail [email protected]! All inquiries about data will be handled by our CEO – Mats Bakken.

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